AirPortr + Bag Check-In Launch


AirPortr, the London based travel technology start-up, in partnership with British Airways, has today launched AirPortr + Bag Check-In, a ‘game-changing’ new service for airline customers, which allows them to check in their luggage from anywhere in London.

AirPortr brings the check-in desk experience to every customers’ home, hotel lobby or desk in the City. AirPortr + Bag Check-In allows those travelling with British Airways to travel straight through the airport completely luggage free until they reach baggage reclaim at their destination airport.

The new service is a major evolution in the passenger air travel experience. British Airways customers flying from London can, for the first time, avoid the conundrum of what to do with bags when faced with a late flight or early hotel check-out. It will also allow them to squeeze in that extra business meeting or go last minute gift shopping. Equally, passengers can wave goodbye to the stress of dragging heavy luggage onto the tube, bus or train during rush hour and arrive at the airport calm, relaxed and ready to start their holiday.

Philip Osmond, British Airways’ director of airport transformation said: “we are always looking at innovative ways in which to give our customers more choice and improve their journeys. We are excited to launch this exclusive service, delivered by AirPortr, which will offer an even smoother travel experience.”

Randel Darby, AirPortr CEO, said: “Our vision is to transform the way we travel and AirPortr + Bag Check-In is a game changer in international travel. It is the next step in our range of services aimed to make air travel more convenient and stress free. We are delighted to be launching this service exclusively with British Airways in London, better connecting our city with global business and tourism.”

Mr Darby continued: “The one element of air travel that remained stuck in the 20th century was luggage and how to make the travel process more seamless for passengers. That is the problem we have sought to address. I am thrilled AirPortr + Bag Check-In is able to offer an accessible yet innovative service that benefits smart travellers.”

AirPortr will deliver any size or weight item of luggage to London Heathrow, London Gatwick and London City Airport with bags checked in from a London address. Prices start from £30 for the first bag from Central London and £10 for each additional bag. The new service can help reduce travel costs and travel times by enabling travellers to use public transport bag free.

For further information on AirPortr + Bag Check-In please go to:


Notes to editor:

This transformational travel service, which has been years in the planning, allows passengers to breeze straight through the airport without the need to drop off their bags. The next time passengers see them is at baggage reclaim at their destination airport. Now available to book for travel from 26th October 2016.

AirPortr + Bag Check-In has launched with an exclusive partnership with British Airways and can be pre-booked online with passengers able to select a one hour slot for pick up and providing the option of a same day service. Passengers will need to check in for their flight with British Airways before collection, passports and boarding passes will be verified at the pick-up address. AirPortr then seal the bags in a tamper aware bag to ensure no one can interfere with the luggage. All luggage goes through additional screening prior to arrival at the airport before it is checked-in by AirPortr allowing the passenger to head straight through the airport arrival subject to passport and visa verification requirements. All luggage is tracked and AirPortr also send updates throughout to put the passengers mind at ease and let know that their bags have been checked in. The final step in the journey is for passengers to collect their luggage from baggage reclaim at their final destination.

AirPortr also offer a service for arriving passengers, customers can drop their bags with the AirPortr team in Arrivals when they land, and have it delivered on to their home, office or hotel later that day, leaving them free to make the most of their day.

For further information, imagery or to trial AirPortr + Bag Check-In next time you travel please contact:

Good Relations: +44 (0)20 7861 3030 or

AirPortr: Marie-Claire Lalor +44 (0)7990 453 910 / +44 (0)203 384 6677 or

British Airways: Anya Fisher 0208 738 5100 or

About AirPortr:

AirPortr was set up by three frustrated frequent flyers that met through coincidence, but shared a vision to create and shape a better way to travel. Launched in 2014, with European first, shaping the next generation of seamless travel. AirPortr have delivered thousands of bags to date and have a 98% positive customer feedback rating on feefo.

AirPortr + Bag Check In is the first service of its kind in the UK launching, simultaneously in Heathrow, Gatwick and London City Airport for all British Airways passengers.

 Pricing: £20 to/from Airport addresses and local hotels, £30 to/from Central London and £40 to/from Greater London. Each additional bag costs £10 (with no size or weight restrictions).

 Pick-up locations include airports (airport to airport), hotels, homes, serviced apartments and offices within the London service area

 Customers include business, leisure, families on holiday, global adventurers and city break millennial travellers.

 All luggage can be GPS tracked in real time from a users smartphone/ as well as seeing their dedicated driver, covered for £10,000, there are no amendment or cancellation fees*, customers receive delivery updates by text/ email.

 All bags are X-rayed, tagged, sealed and tracked with their own unique number to ensure safe and secure delivery.

 AirPortr first launched their standard delivery service in May 2014 in London City Airport, Gatwick in July 2015, Heathrow December 2015.

* Terms & Conditions Apply, please refer to for full details.

About British Airways:

British Airways, part of International Airlines Group, is one of the world's leading global premium airlines and the largest international carrier in the UK.

The carrier has its home base at London Heathrow, the world's busiest international airport, and flies to more than 200 destinations in 70 countries.

British Airways has a fleet of more than 280 aircraft, including the A380 and 787.

The airline carries more than 40 million customers a year from all four London airports.